Utilities at (928) 684-5451 x1520, Monday - Thursday; 7:00 am - 6:00 pm
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Monday - Thursday; 7:00 a.m. – 6:00 p.m.
No garbage/recycling collection on major holidays. Services will resume on the next business day. Click the link below to see the holiday pickup schedule.
Most Wickenburg bills include four utilities: water, wastewater (sewer), electric, and sanitation (trash). Depending on where you live in Wickenburg, you may not pay all four of these. Some customers, for example, only pay for water and sanitation.
Call the utilities department at (928) 684-5451 x1520 for specific information, but generally the residential trash and recycling pick up is as follows:Monday: Trash pickup North of Wickenburg Way. Tuesday: Trash pickup South of Wickenburg Way. Wednesday: Recycling pickup North of Wickenburg Way. Thursday: Recycling pickup South of Wickenburg Way
All Wickenburg utilities are what are known as Enterprise Funds, meaning they are self-sufficient through user fees rather than subsidized by tax dollars. Utility rates are approved by the Town Council. These rates are set up to collect only as much revenue as it costs to run the service, with a small portion being set aside for infrastructure repair and improvements.
Water bills can be higher than average for a variety of reasons. Some common causes include: hosting guests in your home for an extended period of time; a leaking toilet, sink, or other plumbing fixture; a leaking appliance, such as a washing machine or dishwasher; filling a pool or other water feature; or leaving a hose or irrigation system running for an extended period of time.
Electric bills in Arizona can fluctuate drastically from winter to summer, with the higher temperatures increasing the use of air conditioners or swamp coolers. More people also means more electricity for more hot water, lights, cooking, and other appliance usage. Just one extra body creates more heat, opens more doors, and takes more showers. Another possible drain on electricity, which you would need to have a licensed electrician or other contractor verify, is aging or faulty appliances.
Contact Utility billing division at (928) 684-5451 x1520 to set up a walk-through of your home or business with a member of our utilities staff. While they will try their best to help you determine if there’s an undetected leak, or other problem, it would be up to the property owner to contact a licensed plumber or electrician to confirm all appliances and fixtures are working properly. In rare cases, an underground water or irrigation line may also be leaking somewhere on your property or theft of your water may be occurring.
Modern water meters are precision engineered equipment designed to be extremely accurate. Therefore, it is very rare for a meter to malfunction resulting in a higher reading than the amount of water that actually passes through it. Though only the flow of water can register usage on a meter, over time dirt, other debris, and aging meters can actually cause a water meter to become slower, resulting in a lower reading and a reduced water bill.
Bulk trash can be taken to the annual dump days, free of charge, for Town of Wickenburg customers. This event usually occurs in April. The brush can be picked up for a charge by calling (928) 684-5451 x1520. Electronics recycling usually takes place twice per year in November and April. Please call Public Services at (928) 684-5451 x1556 for the exact dates.
The Town of Wickenburg handles the water and garbage service throughout the Town. The utility department can be reached by calling (928) 684-5451 x1520. You will need to fill out a utility account application and service request form which can be completed online, emailed, faxed, or brought to Town Hall. The Town is the electric provider for the downtown area and APS is the electric provider outside that area. If you provide your address to the utility department, they can let you know who your provider is for your house. There is also a list of service providers at Town Hall.